Cooling Off Period for Online Shopping

When you shop online in Ireland - under EU regulations you  have up to 7 working days to return the goods or withdraw from the service without having to give any reason or without incurring any penalty.
In other words - you can get a full refund if you just don’t like the goods. You may however have to pay for the cost of returning the goods.The goods must be sent back by you within 7 working days of recieving them .


There are however some exceptions:
Perishable goods or goods made to your specifications or clearly personalised
Audio or video recordings or computer software which were unsealed by the consumer e.g. DVDs, software installation CDs which have the seal removed.
Newspapers, periodicals and magazines
Goods or services the price of which is dependent on fluctuations in the financial market which cannot be controlled by the supplier.